After service

After-sales service commitment as follows:

(a), the warranty period, the scope, the warranty conditions

As of the date of the acceptance of the goods to the site, all risks for two years.

As of the date of the acceptance of the goods to the site, the first to the second year in a full, free maintenance, the cost of raw materials.

As of the date of the acceptance of the goods to the site, the third to fifth years provides after-sales maintenance services.

One of the following situations occurs, which do not enjoy all risks:

1) man-made destruction and damage caused by force majeure, 2) is not used in accordance with the requirements of product manuals for installation, more than product manual nominal parameters using damage, 3) without the permission until hin photoelectric to disassemble the product, the product at customer place, 4) for the damage caused due to the improper storage (product storage should be moistureproof, products with the battery should be regularly charging), 5) more than the whole warranty period.

(2), the service response commitment

We ensure that sell qualified products, such as occurrence quality problem, we will respond within one working day.

(3), after-sales service to other commitments

1) product failure occurs, please customer assistance until hin photoelectric after-sales service personnel, clear describe the site condition and fault phenomenon, if necessary, please provide the photos, the fault product photos, so that we can provide timely and effective after-sale service.

2) until hin photoelectric after-sale service department have an obligation to show the failure analysis report to the customer.

(4), after-sales service contact and telephone

Mr Liu 021-60253589

(5) and other preferential terms

In line with the end until hin responsible for the customer service philosophy, our aviation obstruction light products are sold enjoy lifetime free technical advice and guidance services phone.